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Message posted on ‎01 Nov 2024 08:17 PM

Sky stream puck

Hi. Can I keep a sky stream puck on its side to hide it.

 

Will it still work? 

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This message was authored by: GD1 Answer

Message posted on ‎01 Nov 2024 08:34 PM

Re: Sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

@Samg1  As there is no moving parts inside such as a hard drive it shouldn't affect  the puck being on it's side as long as it has plenty of ventilation

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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Superuser
This message was authored by: GD1 Answer

Message posted on ‎01 Nov 2024 08:34 PM

Re: Sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

@Samg1  As there is no moving parts inside such as a hard drive it shouldn't affect  the puck being on it's side as long as it has plenty of ventilation

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎01 Nov 2024 08:34 PM

Re: Sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

@Samg1 

 

Orientation isn't a problem, but anything likely to attenuate WiFi reaching the puck absolutely is (unless it's using ethernet instead)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Samg1

Message posted on ‎02 Nov 2024 10:21 AM

Re: Sky stream puck

@TimmyBGood @GD1  Thanks for your help 

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