09 Feb 2025 12:08 PM
What is the lastest version on the puc pleasse
Also why do I have to turn of at the mains and back on again to watch a programe on channel4 catch up
11 Feb 2025 12:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@1954eamonn wrote:
Qs034.023.02p
- Entertainment os 1.3
Your pucks are on the latest firmware and OS.
If you have any problems with your Sky puck, no need to pull the power, do a restart from settings.
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete
09 Feb 2025 12:21 PM
Posted by a Superuser, not a Sky employee. Find out more@1954eamonn Are you referring to the software version? What is yours showing?
11 Feb 2025 11:56 AM
Qs034.023.02p
11 Feb 2025 12:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@1954eamonn wrote:
Qs034.023.02p
- Entertainment os 1.3
Your pucks are on the latest firmware and OS.
If you have any problems with your Sky puck, no need to pull the power, do a restart from settings.
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete