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Discussion topic: Problem trying to use Discovery +

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Avatar for ErnestHazlewood
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This message was authored by: ErnestHazlewood

Message posted on ‎11 Dec 2024 11:50 AM

Problem trying to use Discovery +

I haven't use discovery + much but I cannot reconnect as I have forgotten my password ,it keeps telling to use QR codes but just going round in circles, can someone please help
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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎11 Dec 2024 12:40 PM

Re: Problem trying to use Discovery +

Posted by a Superuser, not a Sky employee. Find out more

Hi @ErnestHazlewood 

 

Discovery+ is a third part app not owned or managed by Sky. If you have forgotten your password you need to follow the advice here: https://help.discoveryplus.com/hc/en-us/articles/360055667414-Forgot-my-discovery-password

 

Or contact discovery for support.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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