Hi @Darren7673
You need to provide a bit more information. Have you run a speed test in netflix etc? What is the result? Who is your ISP etc? What resets have your tried? WiFi only or tried ethernet? Etc etc. have you reported it to sky?
Remember we are fellow customers here on the community and know nothing about you or your set up unless you tell us.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
