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Discussion topic: Pixilated Programmes this evening

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This message was authored by Sandjea This message was authored by: Sandjea

Pixilated Programmes this evening

Seems to be a connection issue...TV picture keeps going pixilated.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Pixilated Programmes this evening

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sandjea 

 

This is likely to be a local issue to you. No wide spread reports on the forum. Does your broadband meet the minimum requirements of 25Mbps for HD and 30Mbps for UHD? Who is your ISP?

 

Have you powered off at the mains for a few minutes?

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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