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Discussion topic: Pixilated Programmes this evening

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Sandjea
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Pixilated Programmes this evening

‎29 Dec 2024 10:15 PM

Seems to be a connection issue...TV picture keeps going pixilated.
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mikealanr
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Re: Pixilated Programmes this evening

‎29 Dec 2024 10:34 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sandjea 

 

This is likely to be a local issue to you. No wide spread reports on the forum. Does your broadband meet the minimum requirements of 25Mbps for HD and 30Mbps for UHD? Who is your ISP?

 

Have you powered off at the mains for a few minutes?

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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mikealanr
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Superuser
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Re: Pixilated Programmes this evening

‎29 Dec 2024 10:34 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sandjea 

 

This is likely to be a local issue to you. No wide spread reports on the forum. Does your broadband meet the minimum requirements of 25Mbps for HD and 30Mbps for UHD? Who is your ISP?

 

Have you powered off at the mains for a few minutes?

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Sandjea
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Re: Pixilated Programmes this evening

‎29 Dec 2024 10:50 PM

Yes. Mine is all sky. I've reset and switched off...it seems to be okay now. Ta

 

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