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This discussion topic has been answered Discussion topic: Picture problems on Netflix (All other Apps are OK)

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This message was authored by: Monty+King

Re: Picture problems on Netflix (All other Apps are OK)

Still having issues with the quality of Netflix but cheers after a reboot. Have now noticed similar issues creeping in with Disney+. Reboot again fixes that. And a third issue which I am now getting is that when choosing a Netflix program, the white text with the other details remains in view with the tray of three picture greyed out. Unsurprisingly, a reboot also clears this issue. I'm now winding if I'm part of the same issue as everyone else or if I have other issues on top?? Anyone else have this??

This message was authored by: HanLum

Re: Picture problems on Netflix (All other Apps are OK)

We have really really bad picture quality with Netflix through our sky puck!! It only started in the last week or so but it's sooo frustrating!! 

This message was authored by: Button1988

Re: Image quality on Netflix August 2025

This hasn't helped me with mine. I'm fed up rebooting everyday. 

What is sky going to do to fix this problem 

This message was authored by: Button1988

Re: Picture problems on Netflix (All other Apps are OK)

Hi kev, 

I'm still having issues. I'm fed up rebooting everyday to watch netflix.

I feel like sky aren't doing very much to address this.

I'm very disappointed. If I wasn't locked in on a contract I'd have left and taken my custom elsewhere

This message was authored by: PaulPointPen215

Re: Picture problems on Netflix (All other Apps are OK)

Hi Button,

 

Check out post 206 on this thread. It is less than ideal but is a quicker workaround than rebooting.

 

Makes the fix about 30 seconds instead of about 3 minutes.

 

Hope this helps in the meantime.

This message was authored by: Button1988

Re: Picture problems on Netflix (All other Apps are OK)

Will have a look. Thanks 

This message was authored by: haymesley

Re: Picture problems on Netflix (All other Apps are OK)

As I said in post 76!!!

This message was authored by: JamesB5

Re: Picture problems on Netflix (All other Apps are OK)

Mine is still doing this, has the fix been fully roled out yet?

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