Picture Intermittently Pixelating - Many Channels

[Bazlowski]

@Jason+Golding  What's your problem sunshine..?

[Super+Anthony]

It's not been bad for me either. I wonder if Sky have updated. Not sure why they can't tell us though!  What's happened to transparency 🙂 @Bazlowski 

[MohsinAwan]

@Super+Anthony  Hi mate , you checked the sky sports F1 UHD channel ? normally that tells you if it's fixed or not as it is always horrendous with pixalation

[Chloe-W22]

Hi folks!

Thanks for continuously feeding this back, it's super useful, I just ask when you're posting about content (good and bad) could you include what channel you're watching so we can check it?

[MohsinAwan]

@Chloe-W22 hi , it's been sky sports main event UHD , sky sports F1 UHD or any UHD sports for me , thanks

[Chloe-W22]

@MohsinAwan Did you see improvement specifically on Main Event or F1 channels over the weekend?

[MohsinAwan]

@Chloe-W22 Just got off the phone to Sky a few mins ago coming back to stream from sky q 😁 would be able to let you know later on but if you read a couple of posts before looks like sky sports UHD main event issue has been fixed for a couple of people

[Super+Anthony]

@MohsinAwan Have been watching the main event last few days and it's been positive. I will watch the F1 during the weekend

@Chloe-W22  has there been an update with the puck?

[squareeyeschris]

. Home page accessible but 'Please wait for your program to load' on everything. No Netflix available on playlist.

[Super+Anthony]

I get the same @squareeyeschris with please wait... when turning on first time on the day. I also sometimes get the please wait on the blue screen as well

[Tartan67]

Just override it by pressing the select button 👍

[Super+Anthony]

You mean home button? @Tartan67 

[squareeyeschris]

Thanks for the tip @Tartan67

Didn't get a chance to try it last night and of course it was ok this morning. I'll remember it for next time.

[DantheSwan]

This is happening with ith On Demand content as well no, we tried SweetPea in UHD HDR and UHD versions last night. Both had audio stutters every 30 seconds or so

Switched to HD even though I'm. Paying for UHD add-on and it was perfect 

Paying a premium price for a terrible quality product, if Sky cannot fix it then let us know so we can move forward with Ombudsman cases and get our compensation 

Fed up of waiting ! 

[Hunter2660]

We've been watching Sweetpea in UHD with no issues with audio or picture. So I can only assume it's localised at your end somewhere.