0

Discussion topic: Overcharged

Reply
Avatar for ElaineMillar
Level 0 icon
What's this?
This message was authored by: ElaineMillar

Message posted on ‎20 Mar 2025 01:49 PM

Overcharged

I keep having to change Netflix profile for you to stop charging me £6 extra without adds

 

i have changed this in numerous occasions but I have been charged

 

 

Report post
Post 1 of 4
193 Views
0 Likes
Reply
Reply

All Replies

Avatar for Deedee36
Level 10 icon
What's this?
Superuser
This message was authored by: Deedee36

Message posted on ‎20 Mar 2025 01:55 PM

Re: Overcharged

Posted by a Superuser, not a Sky employee. Find out more

@ElaineMillar  If your getting charged £6 extra  you will need to go to my sky and change your Netflix package to basic with adds 

……
……
……
……
“Trying to help improve sky glass”
Report post
Post 2 of 4
187 Views
0 Likes
Reply
Avatar for Fothergill1
Level 14 icon
What's this?
Superuser
This message was authored by: Fothergill1

Message posted on ‎20 Mar 2025 05:11 PM - last edited: ‎20 Mar 2025 05:12 PM

Re: Overcharged

Posted by a Superuser, not a Sky employee. Find out more

After making some changes to my Sky package a few months ago I ended up on Netflix with Ads but there are so few Ads it doesn't seem worth paying the extra to upgrade to no ads option.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Report post
Post 3 of 4
159 Views
0 Likes
Reply
Avatar for MarkGoldsmith
Level 14 icon
What's this?
Superuser
This message was authored by: MarkGoldsmith

Message posted on ‎20 Mar 2025 05:15 PM

Re: Overcharged

Posted by a Superuser, not a Sky employee. Find out more
@Fothergill1 wrote:

After making some changes to my Sky package a few months ago I ended up on Netflix with Ads but there are so few Ads it doesn't seem worth paying the extra to upgrade to no ads option.

Agreed - Netflix seem to be one of the better streaming platforms for those on the ads tier, with not too many and them not being intrusive.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 4 of 4
153 Views
Reply
Reply