New to sky stream

[Tim1978]

Tried getting a movie thru sky store

Directed to skystore.com/signin which was fine. Go back to TV and still have same message. Can order and watch movies on my phone but not thru my puck. 2 weeks in and already frustrated 

[SlenderRobert]

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@Tim1978 wrote:

Tried getting a movie thru sky store

Directed to skystore.com/signin which was fine. Go back to TV and still have same message. Can order and watch movies on my phone but not thru my puck. 2 weeks in and already frustrated 

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Are you logged in to the Sky Store app on the puck with the same username and password you're using on the Sky Store website? 

[SKY1992bf]

@Tim1978  You need to find the sky store app on the puck and login and use that to view the movie