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Discussion topic: Sky stream

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This message was authored by Dave22z This message was authored by: Dave22z

Sky stream

Hi All 

Does anyone  know if it is possible to get a Sky stream puck re activated after a cancelling it after a previous trial period ?

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This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dave22z 

 

Yes it should but you will probably have to call them to do it.

 

Thanks,

Tim 

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by bob1234 This message was authored by: bob1234

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Dave22zProbably but you will need to phone Sky, they will have expected the Puck to have been sent back.

This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky stream


@bob1234 wrote:

@Dave22zProbably but you will need to phone Sky, they will have expected the Puck to have been sent back.


Only if the previous trial was after February 28th (or around that date). All pucks sent out before that are owned by the customer. 

Dave22z
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This message was authored by Dave22z This message was authored by: Dave22z

Re: Sky stream

Yes the puck was purchased on February 9th and says in my sky customer owned

 

Thanks 

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