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Discussion topic: New remote

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Avatar for Rebecca2582
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This message was authored by: Rebecca2582

Message posted on ‎11 Oct 2024 08:22 AM

New remote

Hello I've been told sky are sending me a new remote, is this sent Royal Mail or courier please? Thank you 

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎11 Oct 2024 01:21 PM

Re: New remote

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@Rebecca2582 

 

Royal mail delivered mine. It took around 2 days.

 

MikeAlanR

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This message was authored by: Fothergill1

Message posted on ‎11 Oct 2024 09:14 PM

Re: New remote

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@Rebecca2582  When I needed a replacement remote about 18 months ago I was told one would be sent and would take between 3 to 5 days.  I had to request one 4 times before one was actually received.  This one came by Royal Mail and just took a couple of days.

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎12 Oct 2024 05:08 AM

Re: New remote

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above.

Replacement remote controls are sent by Royal Mail and should take about 2-3 days to arrive.

 

Often a tracking number or message on its delivery may appear in your MySky account under Orders.

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