@VanessaIW wrote:
Switching from BT. Activation officially early March, but Sky TV hub sent very early, 2 weeks ago after discussion of move. After this TV part was activated and charged for early, I thought I might as well set it up and use it in this cross-over period. Set up with my current BT hub was fine. I'm just hoping that switching everything over to the new Sky hub, including the remote pairing will work ok, early March.
You won't need to pair the remote again, all you would need to do is go to the settings menu and reset the network settings.
Your remaote if already paired does not become unpaired simply bacuse you've changed the network setting on the puck.
As a side note you should not need to do a full reset on the puck for your new broadband serivce if that is what you thought?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
