5

Discussion topic: New customer

Reply
This message was authored by Jimbo22 This message was authored by: Jimbo22

New customer

Received MySky box do I need to connect my box before the engineer comes or do I let him set it all up for me


Best Answers
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

@Jimbo22 

 

Thats sky stream and does not require an engineer visit. You plug into the tv and you're ready to go

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

View this Answer within the discussion

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

@Jimbo22 

So presumably you're referring to a broadband router as the engineer will bring any Sky Q box and mini boxes with him/her when they come. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Jimbo22
Topic Author
This message was authored by Jimbo22 This message was authored by: Jimbo22

Re: New customer

Yes image.jpg

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

@Jimbo22 

 

Thats sky stream and does not require an engineer visit. You plug into the tv and you're ready to go

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

@Jimbo22 

 

That is of course if your broadband is up and running.  If you're getting broadband as well leave it until broadband is activated

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

@Jimbo22 

I've moved your thread to the more appropriate Stream board now we know what was delivered. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion