This discussion topic has been answered Discussion topic: New Sky OS 2.0
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Message posted on 02 Oct 2026 09:49 AM
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Re: New Sky OS 2.0
@Yoghurt If you did not get the invite to join the trial your tv WILL NOT UPDATE by turning it off and on,sky are still in the process of rolling the trial out to people who have signed up.Once that rollout is complete they then have to monitor the feedback and then fix any reported bugs,they also will be deciding on any new features to add or remove before a general public release is pushed out,this could take weeks or months no one knows
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“Trying to help improve sky glass”
Message posted on 02 Oct 2026 09:51 AM
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Re: New Sky OS 2.0
When using voice to go to channel it will go to that channel but every time will display technical fault please try later on all channels, network standby mode is on, that is only option on that menu I have got, sky did now about new format, system saying skyOS2.0.
when I go to library programmes will play,
technical person said it could be puck but like I said there not calling back till Tuesday.
Thanks.
Message posted on 02 Oct 2026 09:54 AM
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Re: New Sky OS 2.0
@Yoghurt what are you waiting for ? You're not on the trial.
Message posted on 02 Oct 2026 09:57 AM
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Re: New Sky OS 2.0
@Hoover123 I know I'm not on the trial I'm waiting patiently like everyone else for the new update to roll out
Message posted on 02 Oct 2026 09:59 AM
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Re: New Sky OS 2.0
@Yoghurt wrote:
@Hoover123 I know I'm not on the trial I'm waiting patiently like everyone else for the new update to roll out
To be very clear, no date has been announced for a Full rollout as it is still in Beta, when the time has come Sky will announce the release.
Until then you'll need to be patient.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 02 Oct 2026 10:00 AM
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Re: New Sky OS 2.0
@GD1 Yep we will have to be patient
Message posted on 02 Oct 2026 10:07 AM
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Re: New Sky OS 2.0
@Yoghurt @Oh sorry, I thought this thread was for beta testers to provide updates. You know that there is no guarantee that the roll out of 2.0 may not be coming for a long time right
Message posted on 02 Oct 2026 10:10 AM
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Re: New Sky OS 2.0
@Hoover123 wrote:@Yoghurt @Oh sorry, I thought this thread was for beta testers to provide updates. You know that there is no guarantee that the roll out of 2.0 may not be coming for a long time right
It is!
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Message posted on 02 Oct 2026 10:30 AM
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Re: New Sky OS 2.0
Been using the 2.0 on Glass Gen 2 for over a week now.
The only issue that I've experienced is with the random adding of programmes to the Continue Watching rail - some which I finished months ago and a couple which I've never watched.
What makes it annoying is the inability to delete them directly from this rail. I hope that before 2.0 rolls out generally that the developers add this option as a priority. It's the one thing we've been crying out for since Glass Gen 1 was released and then Stream.
The other thing that makes it annoying is that removing them via the old method of going to the final episode and forwarding to the end doesn't work. Not does removing them from the relevant app like Disney+ etc. At the moment you need to access your My Sky account and delete in the Data settings, as others have mentioned in this thread.
It's crazy that five years on from launch, the one thing that would really improve the customer viewing/user experience with the OS is the one thing that hasn't been added. Yet.
I don't use playlist etc as it's only me in my home but I do like the new layout and the top menu bar is very useful now that Settings and Search can be accessed without having to scroll down a dozen rails (not everyone likes voice search or knew about the ... Button shortcut). I do agree with other users who have said they would like to be able to decide if Sports or Cinema should be on that bar depending on their subscription. It would be useful for Cinema subscribers who don't have Sports.
Message posted on 02 Oct 2026 10:32 AM
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Re: New Sky OS 2.0
I used to be able to press the round button in the middle of the control and scroll up and down to browse through the channels without leaving what I was wathing.
This is now missing and means I'm stuck and have to go through the whole tv guide to browse.
This is a truly aweful user experience.
Is this functionality going to be restored?
Thanks
Carl
Message posted on 02 Oct 2026 10:50 AM
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Re: New Sky OS 2.0
Hi @Cjw567567 Yes as @KevNewMedia has stated, browsing channels whilst watching tv will be added later on in the Beta trial
Message posted on 02 Oct 2026 10:56 AM
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Re: New Sky OS 2.0
@Cjw567567 wrote:
I used to be able to press the round button in the middle of the control and scroll up and down to browse through the channels without leaving what I was wathing.
This is now missing and means I'm stuck and have to go through the whole tv guide to browse.
Seems you may not be aware or have not noticed in this thread where it has been posted many times and flagged by Sky in the post here , that. some features are not available yet in the trial, but will be available later in the trial:
• UHD button on Sports Channels.
• Favourite Channels in the TV Guide.
• Browsing Channels while watching content.
• Customising Subtitles.
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
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Message posted on 02 Oct 2026 11:05 AM
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Re: New Sky OS 2.0
Ah good, that's a relief, yes I hadn't read the whole thread.
Thanks
Carl
Message posted on 02 Oct 2026 11:41 AM
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New layout.
Why have they withdrawn the option to see what's on next and what is on the other channels whilst watching a programme. Now you have to go to the TV guide.
Message posted on 02 Oct 2026 11:42 AM
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Re: New layout.
@Pigwilliam it will be added back at a later date
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