New Sky OS 2.0

[D+Hig]

Ever since the weekend it has been like this to be honest with you 

[SteveWac]

Just find a bug

Finished watched programs on paramount+, went to TV guide and pressed Enter key on Grand designs on channel 4, it started played in a thumbnail on the left hand side of the screen, (opposite side of screen to thumbnail in EPG) and the rest of the screen was black.

Pressed back button and selected channel 4 again and this time it played full screen 

[lettice]

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@SteveWac wrote:

Just find a bug

Finished watched programs on paramount+, went to TV guide and pressed Enter key on Grand designs on channel 4, it started played in a thumbnail on the left hand side of the screen, (opposite side of screen to thumbnail in EPG) and the rest of the screen was black.

Pressed back button and selected channel 4 again and this time it played full screen 

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Have also seen that randomly happen a few times during the trial.

Its been reported.

[SKY1992bf]

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@Higgins000 wrote:

I have recently had one of my pucks replaced due to a hardware fault. The new puck is unfortunately on the standard OS not the trial software. This means i cannot access any of my recordings only tje original playlist. How can i get my new puck updated to the OS 2.0 to allow me to access recording and the features of the trail. My ither 2 picks are still on the trial. Would appreciate any help regerding this.y new pucks serial number is showing on the my sky app 

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@Higgins000  Has your replacement puck updated to the os2 beta yet, it should update automatically 

[scottb1975]

Hi 

there are a few glitches ... 

the main one is you get a lot of this message 

& the new iOS does not like being paused !! It throws a wobbler when you try play again ? It either freezes or you get that error . 
the watch from start does not hardly work if & when available ?! 
in all honesty , the original was better in my opinion 

[scottb1975]

Also forgot to mention , on a few occasions the programme loads in a thumbnail in the bottom right of the screen & is unwatchable , you have to keep changing channel or restart to sort it out 

[D+Hig]

I have had that issue too, can be really annoying 

[Yoghurt]

@scottb1975  There is a technical fault even appears on the old software to it's definitely annoying 

[MartinV]

I wish I could try this new OS

[scottb1975]

Out of interest , are any people with these issues in a new build ? Ie using Fibrenest broadband ? 

[lettice]

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@scottb1975 wrote:

Also forgot to mention , on a few occasions the programme loads in a thumbnail in the bottom right of the screen & is unwatchable , you have to keep changing channel or restart to sort it out 

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Have seen that randomly happen a few times during the trial.

Ive seen it mostly from the selecting recents icon on top bar and selecting the first tile in the recents channel list. Is this where you encounter the issue, or have you seen it elsewhere?

[Terra87]

I'm in a new build too and have had issues since getting the sky glass and new broadband

[Greggers]

Occasionally when changing channel, new channel appears as picture in picture in bottom left hand corner. Takes some messing around to get the picture to full size.

[Greggers]

occasionally get blank screen when changing channel, saying "there is a technical fault, please try later"

[D+Hig]

Then it goes straight back to the Main Menu so you have to restart it