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This discussion topic has been answered Discussion topic: New Sky OS 2.0

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This message was authored by: D+Hig

Re: New Sky OS 2.0

Has anyone else received the beta update by any chance 

D Higginson
This message was authored by: SteveWac

Re: New Sky OS 2.0

Issue noticed on Saturday.

 

Saturday lunchtime, I went to watch F1 qualifying I had recorded, got a black screen after selection with a message "technical faulty had occurred". Tried several times, same error, tried live TV, same error on every channel, switched puck off.

 

Went to try my other puck to see if it was a general error, everything worked just fine, no error on that puck, watched my recorded qualifying on this puck.

 

Tried other puck layer that day, it worked fine. 

 

  • I can only assume a firmware/software bug must of caused the error.
This message was authored by: SteveWac

Re: New Sky OS 2.0

I've noticed this a few times now

 

I'll watch an episode on a streaming service, for example episode 6 of Neagley on Amazon Prime.

 

The next day go to Recents and select Neagley from the list, it plays episode 6 again, from the start/beginning.

 

This message was authored by: DMH8379

How to set up recents on the new OS 2

On the navigation bar there is a recents button. 

 

When you click on it, it says to manage this in my details on the website.

 

When I went on there I couldn't find where to do this.

 

Thanks for your help.

This message was authored by: Dlp

Re: New Sky OS 2.0

Had the same issue on Glass2 mirrored on the puck.

Reboot both issue remained.

The issue reoccurred when watching world cycling champs on Sunday. Again reboot not solving the issue.

It is a very intermittent fault, I have set up to record a significant number of sports live events as a test to try to replicate, but there is no common time or other identifying volume of recording etc that I can narrow it down to.

This message was authored by: KevvyC1974

Sky stream beta update 2.0

Just got beta update , looks cool, no problems so far

This message was authored by: GD1

Re: Sky stream beta update 2.0

Posted by a Superuser, not a Sky employee. Find out more

@KevvyC1974  I have merged your post to this existing thread that is discussing the same topic, a new thread isn't required.

 

Please post any feedback on OS2 Beta within this thread only.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: GD1

Re: How to set up recents on the new OS 2

Posted by a Superuser, not a Sky employee. Find out more

@DMH8379 I have merged your post to this existing thread that is discussing the same Topic, a new thread isn't required.

 

You need to use this thread for any feedback and questions.

 

Your question has been answered in this thread so please take some time to read through this thread.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Kevin185

Re: New Sky OS

So wish I had got the option to join trial

This message was authored by: KevvyC1974

Re: Sky stream beta update 2.0

I'm really impressed with the new layout, the fact that you can change what does or doesn't need to be recorded, no problems with UHD so far,

This message was authored by: D+Hig

Re: New Sky OS 2.0

Mine updated late last night too during the darts and fingers crossed for no problems 

D Higginson
This message was authored by: Yoghurt

Re: New Sky OS 2.0

@D+Hig  Waiting patiently for my update I have a gen 1 tv

Sarah backx
This message was authored by: D+Hig

Re: New Sky OS 2.0

Have a go at restarting your TV and it might update automatically for you, that is exactly what I did

D Higginson
This message was authored by: Yoghurt

Re: New Sky OS 2.0

@D+Hig  Did that still the same 

Sarah backx
This message was authored by: D+Hig

Re: New Sky OS 2.0

Try again tonight as it might happen then

D Higginson
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