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This discussion topic has been answered Discussion topic: New Sky OS 2.0

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This message was authored by: GD1

Re: New Sky OS 2.0

Posted by a Superuser, not a Sky employee. Find out more

@Harrisev  Yes, OS2.0 trial is being rolled out between now & the end of the month.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Yoghurt

Re: New Sky OS 2.0

@SKY1992bf  @GD1  I never got invited to sign up for the trial so hopefully by September 30th I have new update fingers crossed 

Sarah backx
This message was authored by: Hoover123

Re: New Sky OS 2.0

Has anyone else not been updated yet that is on the trial ?

This message was authored by: GD1

Re: New Sky OS 2.0

Posted by a Superuser, not a Sky employee. Find out more

@Yoghurt  You won't get the OS2.0 trial as you've said you never got the invite.

 

There isn't a date provided yet for full rollout,  this is still a Trial.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Yoghurt

Re: New Sky OS 2.0

@GD1 I will have a look on page 1 of this thread to see what my tv should look like

Sarah backx
This message was authored by: MarkGoldsmith

Re: New Sky OS 2.0

Posted by a Superuser, not a Sky employee. Find out more

@Hoover123 wrote:

Has anyone else not been updated yet that is on the trial ?


@Hoover123 for those that were successfully accepted to the trial, devices are being updated gradually and should be completed by the end of the month.

Sky Stream, Sky Glass Air and Sky Broadband customer

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Please mark a response as an ANSWER if it has solved your query/issue


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This message was authored by: Thinwhiteduke69

Re: New Sky OS 2.0

How do we feedback on the trial so bugs etc can be reported? Tried opening Apple TV app this evening and it was sluggish and unusable. 

This message was authored by: GD1

Re: New Sky OS 2.0

Posted by a Superuser, not a Sky employee. Find out more

@Thinwhiteduke69 wrote:

How do we feedback on the trial so bugs etc can be reported? Tried opening Apple TV app this evening and it was sluggish and unusable. 


Right here in this thread.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Oves95

Re: New Sky OS

The one and only feature which the community has called for since the start of sky glass is easier access to our apps. Even on this new streamlined os I have to go down 3 or 4 rows of "content" to get to my apps! Please consider moving these up or adding a tab to the new top bad. 

This message was authored by: Gincap

Re: New Sky OS 2.0

From what I have seen there are some nice tweaks and niceties to the menus but are there background improvements like. 

HDR10+ added
True Frame Rate Imaging and not fixed at 50-60Hz

Continue Watching Problems resolved

Episode Tracking resolved

Improved Connectivity Issues

True AD Free not skipping which is often problematic, Now is AD free, Sky Go on Apple TV is AD free. 

Improvements to App access to speed up connectivity and improve picture quality.

True individual Playlists/Profiles with their own continue watching and episode Tracking.

 

The Cloud Recording with Series Link is a bonus. 

 

The potential to be the No.1 go to streaming service is huge but these fundamental issues posted daily in this place need fixing.

 

 

This message was authored by: darling412001

Re: New Sky OS 2.0

@Gincap Yes I fear they are not tackling the fundamental problems that have dogged the puk since its release. Every recent update appears to bring new issues that expose the inability of Sky to deliver a gold standard service and yet Sky want to charge us as if it was. I hope that I'm wrong and OS 2.0 will deliver what we are all paying for.

Sky Stream
OS 1.3
Build QS040.052.00P
UI 3.301.2
Platform 8.4p52s1
Hardware IP061-ef
TV Sony A95K
AV Sony HT-A9
Broadband Hyperoptic FTTP 1.0Gbps
(Ethernet connection to Sky PUK)
This message was authored by: Hoover123

Re: New Sky OS 2.0

@Gincap 

Removing adverts is not a background improvement it's a huge commercial decision 

This message was authored by: Gincap

Re: New Sky OS 2.0


@Hoover123 wrote:

@Gincap 

Removing adverts is not a background improvement it's a huge commercial decision 


True but worthy of adding to the list.  I'm sure there is a backroom adjustment to be made to change it should that commercial decision on the commercials be made. But there again nobody here knows if it is a commercial decision an assumption yes. 

But, the adverts are fundamentally removed because they are skipped 🤔. I do understand there are aggregation factors of third party apps.

 

So no harm to anyone to have it in a nice to have list which will highly likely be completely ignored anyway 😂

This message was authored by: Yoghurt

Re: New Sky OS 2.0

@Gincap  Yep loads of stuff needs fixing I agree 

Sarah backx
This message was authored by: JohnW22

Re: New Sky OS 2.0

I notice someone already mentioned fast forward freezing, and I had a similar problem whilst viewing a recording. The fast forward wouldn't stop and I had to crash out of the programme. I couldn't get recordings working again after, even switching the tv on and off. In the end I did a reset which fixed the problem. for now anyway.

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