Sky glass new os trial

[Pauld14]

My sky glass just updated to the new os . Everything seems OK but I cannot get the favourite channels to work . It worked ok on the last update.  

Bit annoying not to ve able to switch between my most watched channels.  

Has anyone had the same problem 

Thanks in advance 

[DanSeacroft]

Mine has been stuttering hard since the update. I got it around 1500. And before anyone says anything, yes, I know it’s a beta!! I’m just sharing my experience in case anyone else is noticing the same thing.

[KarLisa]

@Pauld14 

See my post #150 on page 10. 

Same problem for us too.

[lettice]

@KarLisa @Pauld14 

Your favourites issue has been flagged on to Sky

[defector16]

Changed this morning, have turned on twice, each time saying there is technical fault , need to go into apps to watch stuff 

[D+Hig]

Did you have to reboot your equipment for the update 

[defector16]

Pulled plug first time, second time went into settings.

[Yoghurt]

@defector16  Mines not updated yet 

[Harrisev]

Just pulled my plug and restarted too via settings and still nothing. 

[D+Hig]

I imagine it can take time to reach us all 👍

[Hoover123]

Me neither. Patience is a virtue hey 

[MarkGoldsmith]

---

@Harrisev wrote:

Just pulled my plug and restarted too via settings and still nothing. 

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@Harrisev as per the post marked as the answer "The rollout will happen in stages, with all trial participants expected to be updated by the end of the month."

[Wakey93]

Hi Kev

Some early technical issues. UHD channels. There's no option to select the UHD when you're on the channel like there was before (by pressing right) and then when I do get there by going into info and then more details and then other it only opens the UHD option from the start of the programme with no option to join live. Furthermore when I did this with Sky Sports Cricket it was just a green screen. I also tried it with Sky Sports Football and it although the picture still had the same issue where there's no option to join live. You can fast forward but it still knocks it back about 10/15 seconds which is really not ideal for live sport. Would appreciate a fix.

[defector16]

Turned puck on tonight still no live tv, technical issue try later, can understand teething problems but having to reboot is a pain all the time, have to say layout a definite improvement.

[Acastus]

Hi! My puk updated this morning. I'm noticing that when I go to standby and then power up I can't access any channel as it states there is a technical issue with the channel. The only way to get viewing back is to restart the puk.

This is consistent. If I turn it off and go stanby, when I power back on no channels can be viewed. A restart is needed for them to be viewable.

So far I think the ne OS is a vast improvement on the previous one.