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This discussion topic has been answered Discussion topic: New Sky OS 2.0

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This message was authored by: MarkGoldsmith

Re: New Sky OS

Posted by a Superuser, not a Sky employee. Find out more

@Gincap wrote:

@MarkGoldsmith 

 

Non testers will feel left out and frustrated by not being able to see the changes and participate.  It's brilliant that Sky have opened this up to customers but.......

 

 


Ironically, when the sign-up process was available via the My Sky app, I did decide to peruse the T&Cs they had with it, and it did say not to post publically about it, which seems to contradict them wanting bugs/issues reported via the community. 😂

 

I'm guessing the right and left hands don't quite know what each other are doing.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: D+Hig

Re: New Sky OS

  • Hi, has anyone on the Sky Glass Gen 2 received this as yet
D Higginson
This message was authored by: GD1

Re: New Sky OS

Posted by a Superuser, not a Sky employee. Find out more

@D+Hig   All customers who opted into the trial will be moved to the new SkyOS in stages, with completion aiming for the end of the month.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: MKHS

Re: New Sky OS

My Stream puck will not let me watch live TV, it states there has been a technical fault.

 

A reboot sorted it but i hope this isn't a sign of how this trial is going to go!

This message was authored by: SKY1992bf

Re: New Sky OS

Posted by a Superuser, not a Sky employee. Find out more

@MKHS wrote:

My Stream puck will not let me watch live TV, it states there has been a technical fault.

 

A reboot sorted it but i hope this isn't a sign of how this trial is going to go!


@MKHS  Unfortunately that's a risk you take when signing up to things like this, bugs and teething problems are inevitable 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: MKHS

Re: New Sky OS

Of course, to be expected abd a quick restart isn't too much trouble, fingers crossed it's not too frequent. 

 

I will take it for the improved look and feel to it so far though!

This message was authored by: Artisans

Re: New Sky OS

For the people in the beta, how are the subtitles please?

 

Subtitles have always been terrible on Stream, far too big with incorrect positioning compared to subtitles on Freeview and Freesat. On some channels on Stream the subtitles were almost in the centre of the screen... 

 

Really, really hope Sky OS have fixed this as subtitles haven't been fit for purpose on Stream since launch.

This message was authored by: Barry+Mc+Kelvey

Re: New Sky OS

Hi

 

To those Beta Testing, is the new SkyOS 2.0, or a different version number?

 

Thanks in Advance 

 

Barry 🙂

Sky Stream
5 x Sky Stream Pucks
Sky Q Hub SR203 Sky FTTC 80 Mbps
Netgear 770 Series EE FTTP 1.6Gbps
This message was authored by: SpaceSparkie

Re: New Sky OS

Posted by a Sky employee

@Harrisev wrote:

I've been restarting my box like crazy to get the update 🤣


Hi  @Harrisev 

 

We can tell you're keen to get your hands on the update, and honestly, the excitement is great to see! 😄

 

Just so you know, restarting your box isn't going to force the update through. The rollout is being managed automatically, so there's no need to take any action from your side, it's simply a case of sitting tight for now. Thanks for bearing with us.

Thanks
Sarah
Community Moderator
This message was authored by: MKHS

Re: New Sky OS

@Artisans Subtitles are exactly the same as they were previously.

This message was authored by: MKHS

Re: New Sky OS

@Barry+Mc+Kelvey yes OS 2.0

This message was authored by: Barry+Mc+Kelvey

Re: New Sky OS

Hi @MKHS 

 

Thanks 🙂 I'd forgot to ask, whats the UI Version?

 

Thanks in Advance

 

Barry 🙂

Sky Stream
5 x Sky Stream Pucks
Sky Q Hub SR203 Sky FTTC 80 Mbps
Netgear 770 Series EE FTTP 1.6Gbps
This message was authored by: MKHS

Re: New Sky OS

@Barry+Mc+Kelvey  It's 3.301.2

This message was authored by: Yoghurt

Re: New Sky OS

@SpaceSparkie  I assume I'll get the update In time on my gen 1 tv 

Sarah backx
This message was authored by: williamparky

Re: New Sky OS 2.0

Is OS 2 any faster/more responsive than 1.3?

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