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This discussion topic has been answered Discussion topic: New HDMI Sky puck cable needed.

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Avatar for Sharon273
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Message posted on ‎05 Aug 2026 01:14 PM

New HDMI Sky puck cable needed.

Can I buy a replacement HDMI Sky Stream puck cable.  The end of the cable has started to fray and you can see the wires.  Would like a genuine Sky one. Thanks

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood Answer

Message posted on ‎05 Aug 2026 05:57 PM

Re: New HDMI Sky puck cable needed.

Posted by a Superuser, not a Sky employee. Find out more

@Sharon273 

 

If you really want one with Sky branding, try eBay.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎05 Aug 2026 01:26 PM

Re: New HDMI Sky puck cable needed.

Posted by a Superuser, not a Sky employee. Find out more

@Sharon273  You can buy any HDMI cable suitabe for 2.2 HDCP online or from electrical retailers

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Sharon273

Message posted on ‎05 Aug 2026 01:51 PM

Re: New HDMI Sky puck cable needed.

Hi. Thanks for the reply. That's great.

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Superuser
This message was authored by: TimmyBGood Answer

Message posted on ‎05 Aug 2026 05:57 PM

Re: New HDMI Sky puck cable needed.

Posted by a Superuser, not a Sky employee. Find out more

@Sharon273 

 

If you really want one with Sky branding, try eBay.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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