Discussion topic: Netflix

This message was authored by: Janice6 · ‎04 Apr 2024

Hello,

I have netflix as part if my account. However, for the past couple months it has been someone else's account (in spanish) linked to my account. I have tried calling multiple times and have got no where. I am currently paying for a service I can not use. Please can you advise how this can be corrected.

Many thanks

Janice Lynch

This message was authored by: SKY1992bf · ‎04 Apr 2024

@Janice6 Have you spoken to Netflix about this ? If not then you need to resolve this

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Fothergill1 · ‎04 Apr 2024

@Janice6 Welcome to the forum. As @SKY1992bf says you will probably need to contact Netflix. To me it sounds as though your Netflix account has been hacked.

If you go to the search bar at either the top or bottom of this page and enter "Netflix hacked" you will be directed to a number of previous threads where this has happened.

Good luck.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"

Discussion topic: Netflix

Netflix

All Replies

Re: Netflix

Re: Netflix

Was this discussion not helpful?

Search Sky Community

Start a new discussion