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Discussion topic: Netflix problems on extra box

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This message was authored by: Keith237

Netflix problems on extra box

I along with many others have had problems getting netflix 

I used to get it to work by switching of and disconnecting but this no longer works.

Because I only get problem on additional  box not on main q box so I wonder if this just fault on extra box.

Tried calling sky but they say they are aware of issue since last year.

Been vip member for 18 years so would expect a little more help from sky

Anyone got same issue

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This message was authored by: GD1

Re: Netflix problems on extra box

Posted by a Superuser, not a Sky employee. Find out more

@Keith237  Your VIP status i;'m afraid doesn't give you any greater priority over other customers, nor does it afford you greater help from Sky. 

 

You get the same treatment as all other customers.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Jporch316

Re: Netflix problems on extra box

Posted by a Superuser, not a Sky employee. Find out more

@Keith237 

Do you have Q or stream ?

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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