This discussion topic has been answered Discussion topic: Netflix down
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Message posted on 04 Aug 2026 08:36 PM
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Hi, Been watching Netflix through Sky for package this afternoon but gone back this evening and saying 'we are having trouble playing these programmes currently please come back later' all other channels are fine.
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Message posted on 04 Aug 2026 10:44 PM
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@IH66 Two thing to try if not done so already. Go to Settings, System management, Resets & updates and select App refresh. This will take a few minutes but will automatically return you to the Home Screen. Then go back in exactly the same but this time chose Restart tv, again wait for it to return you to the Home Screen, and see if that sorts it.
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Message posted on 04 Aug 2026 10:44 PM
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@IH66 Two thing to try if not done so already. Go to Settings, System management, Resets & updates and select App refresh. This will take a few minutes but will automatically return you to the Home Screen. Then go back in exactly the same but this time chose Restart tv, again wait for it to return you to the Home Screen, and see if that sorts it.
Message posted on 04 Aug 2026 10:59 PM
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Re: Netflix down
That's worked. Sorted, thanks very much for your help.
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