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This message was authored by: IH66

Netflix down

Hi, Been watching Netflix through Sky for package this afternoon but gone back this evening and saying 'we are having trouble playing these programmes currently please come back later' all other channels are fine.


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This message was authored by: Stephen+Mourton Answer

Re: Netflix down

@IH66   Two thing to try if not done so already.  Go to Settings, System management, Resets & updates and select App refresh. This will take a few minutes but will automatically return you to the Home Screen.  Then go back in exactly the same but this time chose Restart tv, again wait for it to return you to the Home Screen, and see if that sorts it.

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This message was authored by: Stephen+Mourton Answer

Re: Netflix down

@IH66   Two thing to try if not done so already.  Go to Settings, System management, Resets & updates and select App refresh. This will take a few minutes but will automatically return you to the Home Screen.  Then go back in exactly the same but this time chose Restart tv, again wait for it to return you to the Home Screen, and see if that sorts it.

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This message was authored by: IH66

Re: Netflix down

That's worked. Sorted, thanks very much for your help.

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