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Discussion topic: My playback keeps pausing amd buffering

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This message was authored by Beccy13 This message was authored by: Beccy13

My playback keeps pausing amd buffering

Whenever I record a football game, when I playback it keeps buffering or jumping 40 seconds infront?? 

I have reset the main hun, and my pucks...any ideas as its absolutely infuriating? 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My playback keeps pausing amd buffering

Posted by a Superuser, not a Sky employee. Find out more

@Beccy13 wrote:

Whenever I record a football game, when I playback it keeps buffering or jumping 40 seconds infront?? 

I have reset the main hun, and my pucks...any ideas as its absolutely infuriating? 


I'd recommend reporting this to the Viewer Relations Team by emailing them at viewerR@sky.uk.

 

A similar thing happened a few months ago with the playback of a couple of the F1 races, and once customers started reporting it to the Viewer Relations Team the relevant backend team fixed it fairly quickly.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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