0

Discussion topic: My Sky stream remote is pushing the wrong buttons

Reply
This message was authored by Raphaelc This message was authored by: Raphaelc

My Sky stream remote is pushing the wrong buttons

Hello, I have turned on my sky stream this morning and I cannot navigate on the system because the buttons are doing all different things. I've tried holding down seven and nine and also one and three which has not resolved the issue.

Reply

All Replies

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: My Sky stream remote is pushing the wrong buttons

Posted by a Superuser, not a Sky employee. Find out more

Welcome to the forum @Raphaelc . To help you try to get your remote working the links below are to remote troubleshooting guides:

Troubleshooting guide

Remote help

 

You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth.  Even though it sounds an unlikely solution it has got many faulty remotes working again (including my own on more thn one occasion).

 

If none of the above help then I would request a replacement at the following link: Streaming TV replacement remote 

If you are lucky enough to have one available you can use a Sky Q remote while you wait for a replacement to arrive.

 

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion