Missing channels

[Chr20]

I want to watch That's TV and Talking Pictures TV using my Sky Puck but the channels are not available.  They're both available free to air in the UK.  Also my TV magazines both say they have sky channel numbers

[Jporch316]

@Chr20 

Unfortunately they are not available on glass / stream 

only satellite tv 

then channel lists differ slightly between stream and satellite 

[Jporch316]

@Chr20 

See below link for channel listing on stream 

https://www.sky.com/help/articles/tv-channel-list-sky-glass

[Chr20]

Seems stupid that Freeview channels are not available on puck. But if that's how it is then that's how it is, I suppose 

[Chr20]

We don't have sky glass, we have streaming puck

[MarkGoldsmith]

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@Chr20 wrote:

We don't have sky glass, we have streaming puck

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@Chr20 they are essentially the same service, one is just built into a TV, whilst the other is a little puck that connects to any TV. They both use Sky's streaming platform

[MarkGoldsmith]

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@Chr20 wrote:

Seems stupid that Freeview channels are not available on puck. But if that's how it is then that's how it is, I suppose 

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That's because the service doesn't use Freeview.

The Sky streaming platform is a closed service offered by Sky, which means channels need to negotiate carriage deals with Sky for them to be on the platform.