@Isabelle- wrote:
An investigation needs to be raised
@Isabelle-
And you'll need to contact Sky asap to report this. It will be carried out between Sky and the courier (usually DPD). If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
