Lip Sync issues - Sky Stream

[Camnyboy]

I'm much more often getting sync issues, particularly on sky sports channels, channel 401 being the worst culprit. It's so bad that it's making me want to cancel sky completely -

I honestly think that sky Q was far superior to this! Even now at 20:00 on sky sports 1 this happened. sheesh.

[jonny221]

I was round at a friends last week who was having issues with lip sync. I said I'd have a look for them. They had a simple setup with a soundbar and everything was in sync if you watched something on Netflix and Prime.

As soon as you watched anything on stream there were lip sync issues, sky sports being particularly bad.

I signed into my Now TV app for them to watch sky sports and everything was in sync.

Had a call from them today and they told me they'd been onto Sky and have been allowed to cancel 4 months into their contract. They signed up today with Now TV and have no lip sync issues!

[Camnyboy]

I am out of contract with sky, so I have no ties to them, but you're right, it seems specific to sky - never seen this with netflix / disney or any other streaming service. They really need to fix this!

[Jane147]

I only got my sky puck yesterday and all it is doing is playing out of sync with Wots being said. Starting to regret my change over to sky. 

[mikealanr]

Hi @Jane147 

See: https://helpforum.sky.com/t5/Sky-Stream/Lip-Sync-issues-Sky-Stream/td-p/4607728

MikeAlanR