Itv picture issue

[pblake80]

I don't usually watch ITV live, use ITVX so can skip ads.  However the missus watches  the  soaps 'live' and I could see the poor quality  thinking that ITV wre making their soaps like films.

I switch to ITVX to watch the live ITV programming now as the picture quality is a little better but not HD quality!

Oh this is on Sky Glass.

[Kevc1974]

Obviously I'm no expert but can't see it being an itv problem. When I watch itv on stream and the picture is shocking I just turn the channel over then go back to itv about 4 or 5 times and the picture is fine but it's only fine for about 5-10 minutes then reverts to a terrible picture. Shouldn't be doing that as I'm paying £57 per month

[Joe-Bow]

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@Kevc1974 wrote:

Obviously I'm no expert but can't see it being an itv problem. When I watch itv on stream and the picture is shocking I just turn the channel over then go back to itv about 4 or 5 times and the picture is fine but it's only fine for about 5-10 minutes then reverts to a terrible picture. Shouldn't be doing that as I'm paying £57 per month

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The picture is permanently like this for me on ITV - on Glass and Stream.  The live stream on the ITVX app isn't like this, but it is poor quality.  It isn't on any other channel.

[SkyCGJ]

Just switched on to itv1 and it looks normal again now.

[Joe-Bow]

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@SkyCGJ wrote:

Just switched on to itv1 and it looks normal again now.

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See if you can notice anything around movement, lips and hands are a good one to check on, and the ITV idents which look really bad, as shown in  this image:

[Kevc1974]

Don't want to tempt fate here but mine seems to be fine now  too 🎉😁

[SkyCGJ]

Spoke to soon...

This morning looked good...loose women looks bad! - both the show and the picture quality  lol 

[Kevc1974]

Think I did speak too soon too.....terrible again 🤬

[SkyCGJ]

Looks good again for me now on Winning Combination. The Chase has looked a mess upto now so will see how that looks later.

[Martyd]

Hi all

I recently moved to SKY stream and found the ITV issue around the same time as the rest of you- it seemed  worse on live studio transmissions.

Today, I have ran ethernet from the router to the puck and its now perfect.

I was getting 52 mbs, so no idea why this might work, but it has.

[Kevc1974]

Looks good at the moment to be honest, watching Tipping point.....and I'm using WiFi. So hopefully its fixed.....but thought that earlier today tbh

[Hunter2660]

Yup. Back to normal here in the West Country. 😊

[SkyCGJ]

Itv London looks good to me now

[Jason+Golding]

Fixed - thanks sky 

[Joe-Bow]

Not watched ITV yet this evening but the idents and scrolling news banner/human motion on GMB tomorrow will be a good indication if it's fixed.