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Discussion topic: I’ve set my puck up wrongly.

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This message was authored by: Goldsleeve

Message posted on ‎05 Aug 2025 02:07 PM

I’ve set my puck up wrongly.

During the setting up of my new puck, I think I've set it up wrong. 
can I reset the puck and start over again. 

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This message was authored by: GD1

Message posted on ‎05 Aug 2025 03:35 PM

Re: I’ve set my puck up wrongly.

Posted by a Superuser, not a Sky employee. Find out more

@Goldsleeve  Why do you think you've set your puck up incorrectly?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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