0

Discussion topic: How long does Sky Stream take to refund money on final bill.

Reply
Avatar for TRINANN
Level 1 icon
What's this?
This message was authored by: TRINANN

Message posted on ‎05 Aug 2025 10:48 AM

How long does Sky Stream take to refund money on final bill.

I left Sky on 18th June, it's coming up to nearly 7 weeks. How long to the take??

Report post
Post 1 of 4
284 Views
0 Likes
Reply
Reply

All Replies

Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39

Message posted on ‎05 Aug 2025 10:54 AM

Re: How long does Sky Stream take to refund money on final bill.

Posted by a Superuser, not a Sky employee. Find out more

Usually around 6 weeks, though it does seem to be taking a little longer at the moment. You can contact Sky to request a manual refund within 5 days, if you wish.

Report post
Post 2 of 4
276 Views
0 Likes
Reply
Avatar for TRINANN
Level 1 icon
What's this?
Topic Author
This message was authored by: TRINANN

Message posted on ‎05 Aug 2025 11:17 AM

Re: How long does Sky Stream take to refund money on final bill.

The online chat is not unavailable for me and I'm hard of hearing and struggle on the phone. 

Report post
Post 3 of 4
266 Views
0 Likes
Reply
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39

Message posted on ‎05 Aug 2025 01:26 PM

Re: How long does Sky Stream take to refund money on final bill.

Posted by a Superuser, not a Sky employee. Find out more

If you register with the Accessibility team, they have additional contact options which will be more suitable.

 

https://www.skyaccessibility.sky/

Report post
Post 4 of 4
240 Views
0 Likes
Reply
Reply