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Discussion topic: Having technical issues with my sky stream puck installation
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This message was authored by: Kelvin9
Message posted on 29 Aug 2024 10:34 PM
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Having technical issues with my sky stream puck installation
Having technical difficulties setting up sky stream puck
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This message was authored by: mikealanr
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Aug 2024 10:37 PM
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Re: Having technical issues with my sky stream puck installation
Hi @Kelvin9
Not a lot of information to go off there. What aspect of setup are you struggling with? There are multiple steps and you will need to provide more information for the community to provide support or you can contact Sky customer services (we are fellow customers).
Here is a set up guide which may help: https://www.sky.com/help/articles/setting-up-sky-stream
Here is some set up issues commonly experienced: https://www.sky.com/help/articles/setting-up-sky-glass-help
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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