Hi @Peter1200
Not a lot of information to go off. We are fellow subscribers here on the forum and have no information about you or your set up u less you tell us! Is this a new install or has it been working previously? Who is your ISP? What router is it? What steps have you tried to resolve? Is it losing connection when the box is in use or in standby?
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
