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Discussion topic: Having technical issues with my sky stream puck installation

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This message was authored by Kelvin9 This message was authored by: Kelvin9

Having technical issues with my sky stream puck installation

Having technical difficulties setting up sky stream puck

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Having technical issues with my sky stream puck installation

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kelvin9 

 

Not a lot of information to go off there. What aspect of setup are you struggling with? There are multiple steps and you will need to provide more information for the community to provide support or you can contact Sky customer services (we are fellow customers).

 

Here is a set up guide which may help: https://www.sky.com/help/articles/setting-up-sky-stream

 

Here is some set up issues commonly experienced: https://www.sky.com/help/articles/setting-up-sky-glass-help

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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