Discussion topic: Football & NFL matches missing on Stream playlists
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Message posted on 09 Nov 2024 12:00 PM
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Re: Football & NFL matches missing on Stream playlists
Thanks for the heads up!
Message posted on 09 Nov 2024 12:11 PM - last edited: 09 Nov 2024 01:03 PM
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Re: Football & NFL matches missing on Stream playlists
@Revike wrote:
Tried to contact sky through the above email- keeps bouncing back
Not much customer service.....
You maybe typing in the address wrong.
Copy and paste the address below, or make sure it keeps the upper and lower case if typing in manually.
ViewerR@sky.uk
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 09 Nov 2024 01:00 PM
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Re: Football & NFL matches missing on Stream playlists
@lettice wrote:
@Revike wrote:Tried to contact sky through the above email- keeps bouncing back
Not much customer service.....
You maybe trying in the address wrong.
Copy and paste the address below, or make sure it keeps the upper and lower case if typing in manually.
ViewerR@sky.uk
The problem is that Sky employee @Kelsingra has posted the incorrect email address in their earlier post in the thread.
Message posted on 11 Nov 2024 08:56 PM
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Re: Football & NFL matches missing on Stream playlists
I've noticed that if I watch a Super Sunday Prem game live then it doesn't add to the playlist, whereas the ones that I don't watch live are in there.
so for example I watched the Chelsea-Arsenal, & the Arsenal-Liverpool games live & they're not in the playlist. But I didn't watch the Forest-Newcastle game live & that's in the playlist.
this is only for the Sunday games though. Saturdays' games are in the playlist no matter whether I watched them live or not.
no response or explanation from Sky though. Horrible company & horrible service
Message posted on 31 Dec 2025 10:57 AM
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Re: Football & NFL matches missing on Stream playlists
Sky make no effort to let customers know which live sports events will be available to watch later in the playlist. It's very upsetting to do the 'series added' for a live event and then discover afterwards that you can't watch it. We pay extra for Sky Sports and it's infuriating to have such a patchy offering of events available in the catch-up service.
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