03 Aug 2024 11:50 PM
Hi
my sky puck was working fine then I started to get HDCP message coming up on my tv did all the usual turn off for so long, restarted the puck, but still get the message, I swapped the HDMI cable that came with the box with another puck in the house that has been working fine, my tv
is okay but the tv I swapped it to is now giving the same messsge, I think it's a faulty cable, can I get a replacement from Sky or is it a case of buy your own.
04 Aug 2024 01:19 AM
Posted by a Superuser, not a Sky employee. Find out more@Josiefloss You can purchase your own high speed HDMI cable for a few quid.
04 Aug 2024 09:26 AM
Thank you @GD1 will do great thought I had to use Sky's own cables but will get replacement.
04 Aug 2024 11:26 AM
It's worth paying a little more and buying for the future ... cerified 2.1 cables can now be obtained at reasonable prices and eliminate 4K UHD/HDR and ATMOS issues😉