Discussion topic: Faulty hdmi cable
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Message posted on ‎03 Aug 2024 11:50 PM
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Faulty hdmi cable
Hi
my sky puck was working fine then I started to get HDCP message coming up on my tv did all the usual turn off for so long, restarted the puck, but still get the message, I swapped the HDMI cable that came with the box with another puck in the house that has been working fine, my tv
is okay but the tv I swapped it to is now giving the same messsge, I think it's a faulty cable, can I get a replacement from Sky or is it a case of buy your own.
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All Replies
Message posted on ‎04 Aug 2024 01:19 AM
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Re: Faulty hdmi cable
@Josiefloss You can purchase your own high speed HDMI cable for a few quid.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on ‎04 Aug 2024 09:26 AM
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Re: Faulty hdmi cable
Thank you @GD1 will do great thought I had to use Sky's own cables but will get replacement.
Message posted on ‎04 Aug 2024 11:26 AM
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Re: Faulty hdmi cable
It's worth paying a little more and buying for the future ... cerified 2.1 cables can now be obtained at reasonable prices and eliminate 4K UHD/HDR and ATMOS issues😉
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