FINDING YOUR WAY ROUND SKY

[CLEOPATRA111]

i HAVE BEEN USING SKY FOR TWO WEEKS.  I AM FINDING IT EXTREMELY DIFFICULT TO FIND STUFF THAT I AM INTERESTED IN.  E.G. TENNIS  i SEE MATCHES ADVERTISED ALL OVER THE SCREEN BUT VERY OFTEN THESE PROGRAMMES AREN'T AVAILABLE YET.  SO FRUSTRATING.  WOULD SOME BRIGHT SPARK PRODUCE A MANUAL.  I WILL LOVE YOU FOREVER.

[nolte]

What sky did you get ie sky q, sky stream, or sky glass?

[CLEOPATRA111]

probably Sky Stream

[lettice]

There is no manual.

Say help into the remote control or from Home, scroll down to the bottom and click on the help tile.

There you will see guides to read and help videos to play.

Have a read of this Sky help article, the FAQ, namely the Features section with more help on how to use Sky Stream

https://www.sky.com/help/home/sky-tv/sky-tv-stream/sky-stream-faqs/articles/sky-stream-faqs

One of the easiest ways to find things is just say it into the remote using the voice option.

For example saying 'tennis' brings up all the rails for the live and upcoming matches, highlights, documentaries, some catch up, older final matches, podcast etc.

[CLEOPATRA111]

Hi Lettice OR EVEN LETTUCE MAYBE?

I know there is no Manual. That is the reason for asking someone, anyone, to produc a MANUAL!  I will do as you suggest. Tomorrow.

[Dazzasky]

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@CLEOPATRA111 wrote:

i HAVE BEEN USING SKY FOR TWO WEEKS.  I AM FINDING IT EXTREMELY DIFFICULT TO FIND STUFF THAT I AM INTERESTED IN.  E.G. TENNIS  i SEE MATCHES ADVERTISED ALL OVER THE SCREEN BUT VERY OFTEN THESE PROGRAMMES AREN'T AVAILABLE YET.  SO FRUSTRATING.  WOULD SOME BRIGHT SPARK PRODUCE A MANUAL.  I WILL LOVE YOU FOREVER.

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Why are you shouting? Not sure if you're aware but using block capitals is considered rude. 

[CLEOPATRA111]

NOT shouting.  very sad you have nothing better to do with your time. or maybe you think you're being amusing? oh no. Definitely not amusing. 

[TimmyBGood]

@CLEOPATRA111 

The convention in online forums (going back to the 1980s) has generally been that using block capitals should be avoided wherever possible, because it's considered to be the textual equivalent of a raised voice in a discussion.

There's no manual for Glass/Stream because each revision to the operating system software tends to make printed material obsolete, particularly where screenshots of the user interface are concerned.

[Jporch316]

@CLEOPATRA111 

There s very good how to videos on skys YouTube channel and also at the bottom of the main sky homescreen on glass and stream. They are worth a watch and easily accessible 

[CLEOPATRA111]

Why are you concentrating on my printing? The keyboard isn't my problem. 

[CLEOPATRA111]

Considered by who?

[CLEOPATRA111]

Avoid capital letters? Seriously?  I suggest you try to help someone (who happens to be almost 90 years old) who is having a problem with Sky. if you genuinely have nothing else to do how about producing a much-needed Manual?

[mikealanr]

@CLEOPATRA111 

The superusers on this forum are fellow subscribers who provide support to other people in their own time NOT Sky staff.

You have been advised that using caps is the equivalent of shouting and people in this thread have offered you a solution. You have now replied to a 2 month old post in a way which could be viewed as rude.

Please read and adhere to the form rules or speak to Sky for support.

Forum rules for reference:

• Be nice to each other.
• Lawyers aren't cheap! Don't tell porkies or make accusations.
• Use links wisely and keep them clean.
• Criminals want your personal information. We don’t.
• Use the spoiler tag. Don't be that person.
• Leave religion and politics at the door. Discussion of current affairs is allowed but likewise, any baiting or incendiary posts will be removed.
• Keep your chat on topic. Post to help, not to argue with, disrespect or harass.
• Selling your TV, rehoming your cat, or promoting your business/website? This isn't Gumtree.
• Don't incite complaints, campaign or lobby.

MikeAlanR