This discussion topic has been answered Discussion topic: Existing Paramount+ customer and new Sky stream user
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Message posted on 12 Mar 2024 10:21 PM
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Hi, I recently joined Sky and have a sky stream puck. I already have a paramount+ account. I signed into paramount+ on the Sky stream menu but does anyone know does my paramount+ account switch over to Sky when I signed in for the first time? Similar to what it does for netflix.
Paramount+ is included with my Sky package. I am not sure if I need to cancel my paramount+ account with paramount
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Message posted on 12 Mar 2024 10:28 PM
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Hi @ColCol2024
Paramount is only included if you subscribe to Sky Cinema. You will need to cancel this and then activate via Sky:
"If you have a Paramount+ account with another provider, you should cancel with them to avoid being charged. Your existing account will not automatically be cancelled when you activate an account with Sky. Sky cannot refund any period of overlap.
If you want to use your same login details, you should cancel your existing subscription and wait for it to expire before completing the sign up process with Sky."
Activation instructions: https://www.sky.com/help/articles/using-paramount-plus
Basically you subscribe via the Sky marketplace and this will be A £0 subscription as long as your subscribed to cinema.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 12 Mar 2024 10:28 PM
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Hi @ColCol2024
Paramount is only included if you subscribe to Sky Cinema. You will need to cancel this and then activate via Sky:
"If you have a Paramount+ account with another provider, you should cancel with them to avoid being charged. Your existing account will not automatically be cancelled when you activate an account with Sky. Sky cannot refund any period of overlap.
If you want to use your same login details, you should cancel your existing subscription and wait for it to expire before completing the sign up process with Sky."
Activation instructions: https://www.sky.com/help/articles/using-paramount-plus
Basically you subscribe via the Sky marketplace and this will be A £0 subscription as long as your subscribed to cinema.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 15 Mar 2024 09:20 PM
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Re: Existing Paramount+ customer and new Sky stream user
That's great thanks @mikealanr . I've cancelled the subscription and will wait a few days for the expiry then sign up via sky.
Cheers
Col
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