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Discussion topic: Existing Paramount+ customer and new Sky stream user

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This message was authored by ColCol2024 This message was authored by: ColCol2024

Existing Paramount+ customer and new Sky stream user

Hi, I recently joined Sky and have a sky stream puck. I already have a paramount+ account. I signed into paramount+ on the Sky stream menu but does anyone know does my paramount+ account switch over to Sky when I signed in for the first time? Similar to what it does for netflix.

 

Paramount+ is included with my Sky package. I am not sure if I need to cancel my paramount+ account with paramount


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Existing Paramount+ customer and new Sky stream user

Posted by a Superuser, not a Sky employee. Find out more

Hi @ColCol2024 

 

Paramount is only included if you subscribe to Sky Cinema. You will need to cancel this and then activate via Sky:

 

"If you have a Paramount+ account with another provider, you should cancel with them to avoid being charged. Your existing account will not automatically be cancelled when you activate an account with Sky. Sky cannot refund any period of overlap.

 

If you want to use your same login details, you should cancel your existing subscription and wait for it to expire before completing the sign up process with Sky."

 

Activation instructions: https://www.sky.com/help/articles/using-paramount-plus

 

Basically you subscribe via the Sky marketplace and this will be A £0 subscription as long as your subscribed to cinema.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Existing Paramount+ customer and new Sky stream user

Posted by a Superuser, not a Sky employee. Find out more

Hi @ColCol2024 

 

Paramount is only included if you subscribe to Sky Cinema. You will need to cancel this and then activate via Sky:

 

"If you have a Paramount+ account with another provider, you should cancel with them to avoid being charged. Your existing account will not automatically be cancelled when you activate an account with Sky. Sky cannot refund any period of overlap.

 

If you want to use your same login details, you should cancel your existing subscription and wait for it to expire before completing the sign up process with Sky."

 

Activation instructions: https://www.sky.com/help/articles/using-paramount-plus

 

Basically you subscribe via the Sky marketplace and this will be A £0 subscription as long as your subscribed to cinema.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
ColCol2024
Topic Author
This message was authored by ColCol2024 This message was authored by: ColCol2024

Re: Existing Paramount+ customer and new Sky stream user

That's great thanks @mikealanr . I've cancelled the subscription and will wait a few days for the expiry then sign up via sky.

 

Cheers

Col

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