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Discussion topic: Ent OS 1.3

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: OS 1.3

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1 wrote:

@Jporch316 wrote:

@Paul+Boland wrote:

@Fothergill1 

 

Using the restart feature from settings takes longer than using power plug method

 

It takes abot 3 min to get to home screen menu. 


Yeah ....

quite handy for those with a tv on the wall and the socket behind though 

 

And at least we can change up the "pull the plug" comments to "press restart in the settings"!


Also handy when you are comfortable on the sofa or armchair 😀


My tapo smart plug is even better " Alexa ... sky glass off" .... "Alexa ... sky glass on "

——————————————————————————
43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: OS 1.3

Restart function won't be of any use if you have Sky Glass or Stream Puck freeze as in when you can't access any settings.

 

In that situation you will still need to use power plug method.



‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
Super+Anthony
Topic Author
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: OS 1.3

Good point @Paul+Boland 

(Please Note: I am Neurodivergent )
This message was authored by Chrisee This message was authored by: Chrisee

Re: OS 1.3

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony & @Paul+Boland in the rare circumstances where the pucks freeze then pull the ppwer as before but thst doesnt mean the new restart option isn't useful in other circumstances ie its an improvement. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: OS 1.3

Posted by a Superuser, not a Sky employee. Find out more

Shame there isn't a voice command for the new restart function that would be super useful rather than having to go through the menus.

 

With the system being primarily designed for voice control that has surprised me a little bit.

Sky Stream and Sky Broadband customer

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Super+Anthony
Topic Author
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: OS 1.3

@Chrisee You are right it is an improvement but @Paul+Boland has an excellent point should the machine freeze. You not going to be able to get to the menu if it frozen. 

(Please Note: I am Neurodivergent )
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: OS 1.3

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

@Chrisee You are right it is an improvement but @Paul+Boland has an excellent point should the machine freeze. You not going to be able to get to the menu if it frozen. 


Well that's the same for any of these electronic devices but at least like a lot of devices there is a way to invoke a restart through the UI now where you can.

 

To be honest I've found in the past 2 months I've had to reboot my stream puck a lot less than I had to in my first 4 months of it use. 

Sky Stream and Sky Broadband customer

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Super+Anthony
Topic Author
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: OS 1.3

Agreed. I think we all have valid points and no one is wrong

(Please Note: I am Neurodivergent )
This message was authored by Jon87 This message was authored by: Jon87

Re: OS 1.3

I have had my sky glass TV and stream puck on standby every night since 1st may and still both have not received the 1.3 update.

 

This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: OS 1.3

@Jon87 

As I previously mentioned in post number 55

Sky updates are rolled out in batches over a few weeks it's depends on your devices MAC address and home address location.

Some customers Sky glass/stream pucks will get updated in June.

 

Software updates It's not unusual to see some customers mention they have got an update and others only get that update after another 2 to 4 weeks.

 

 

 

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: OS 1.3

Posted by a Superuser, not a Sky employee. Find out more

@Jon87  Further to the post by @Paul+Boland the update only started rolling out on the night of 28th May.

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Super+Anthony
Topic Author
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: OS 1.3

Am still waiting for my update, but like you say, its done in batches. Hope everyone is well

(Please Note: I am Neurodivergent )
This message was authored by D+Hig This message was authored by: D+Hig

Re: OS 1.3

All good things come to those who wait. 👍

This message was authored by IWTD This message was authored by: IWTD

Re: Ent OS 1.3

One of our pucks has received the update overnight, weirdly the other three have not, other than the obvious change to movies page one thing I have noticed is that the low latency channel is not on 401 at the moment and still 922. 

This message was authored by D+Hig This message was authored by: D+Hig

Re: Ent OS 1.3

Hi, can you post any photos showing any difference to the UI please or any other differences

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