Discovery plus asking to upgrade package

[Dannihill]

Signed up through sky for discovery plus but it won't let me watch anything it's saying I need to upgrade my package 

[mikealanr]

Hi @Dannihill 

Have you set up a subscription in Sky marketplace as per the instructions here: https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus#:~:text=Go%20to%20the%....

Is an active Discovery+ subscription showing in marketplace?

MikeAlanR

[Dannihill]

Hi, 

yes I have an  active subscription 

[mikealanr]

Have you linked you discovery account to your Sky account? Step 3 and 4? When did you create your account? That can be an overnight lag for discovery to update.

MikeAlanR

[rd72]

Has anyone got this fixed, I have spoken to sky technical who couldn't fix it, still asking for upgrade, been working perfect until this point. Tech department hadn't got clue, so frustrating