Discussion topic: Discovery + Activation
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Message posted on 19 Jul 2024 09:09 PM
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Discovery + Activation
Hi . It's been 2 weeks since sky stream was activated and I still can't watch tnt sport content through the discovery +app even though I subscribe to tnt sports . I just get the please wait 24 hours message .
Sky Glass TV Gen 2. 55” Volcanic Black
1x Sky Stream Puck
Sky Ultimate TV & Netflix Premium
Sky Sports Complete Pack
Sky Cinema
TNT Sports
Sky Ultra HD & Dolby Atmos
Sky Whole Home
Ad Skipping Pack
MUTV
Virgin Media Broadband Gig 1
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Message posted on 19 Jul 2024 10:02 PM
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Re: Discovery + Activation
Hi @Neil+Essex
Have you activated discovery plus as per the instructions here? https://www.sky.com/help/articles/discovery-plus
Is other discovery plus content working?
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 20 Jul 2024 01:41 AM - last edited: 20 Jul 2024 01:42 AM
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Re: Discovery + Activation
Yes . I can watch other content and Eurosport. But when I try to watch tnt content it says to contact my provider. I've subscribed to tnt through sky for over 2 weeks now . When I try to activate it says my sky account and discovery account are already linked
Sky Glass TV Gen 2. 55” Volcanic Black
1x Sky Stream Puck
Sky Ultimate TV & Netflix Premium
Sky Sports Complete Pack
Sky Cinema
TNT Sports
Sky Ultra HD & Dolby Atmos
Sky Whole Home
Ad Skipping Pack
MUTV
Virgin Media Broadband Gig 1
Message posted on 20 Jul 2024 11:34 PM
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Re: Discovery + Activation
HI @Neil+Essex
I have escalated you post to Sky, who will reach out to you shortly. Look out for a blue speech bubble appear.as outlined here: https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#:~:text=On%....
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 21 Jul 2024 08:17 AM
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Re: Discovery + Activation
Hi there! Thank you for escalating this. We have sent an invite to @Neil+Essex.
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