Discussion topic: Disappearing shows from playlist
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Message posted on 20 Jun 2024 09:00 PM
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Disappearing shows from playlist
I've had a few items disappear from my playlist. We are still able to access true crime, but now the show is no longer available in the playlist or the search. Anyone able to help?
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Message posted on 20 Jun 2024 09:04 PM
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Re: Disappearing shows from playlist
Is this a Sky Go issue?
Message posted on 20 Jun 2024 09:31 PM
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Re: Disappearing shows from playlist
Reboot your Sky Glass/Stream puck.
1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.
Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.
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Message posted on 20 Jun 2024 09:44 PM
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Re: Disappearing shows from playlist
No it's not a Sky Go issue. I've got the Sky Glass tv if that makes any difference.
Message posted on 20 Jun 2024 09:56 PM
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Re: Disappearing shows from playlist
It's a rights issue. Sky only have rights for certain broadcasts or cloud recordings for a limited time. I experienced the same with Curb Your Enthusiasm, I was up to season 10 and pooft, 10 & 11 vanished. They'll be back at some point in the near future
Message posted on 20 Jun 2024 11:01 PM
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Re: Disappearing shows from playlist
I totally understand that, but it's literally the brand new season of a couple of shows which is just bizarre. Just tried the tip about restarting the device and it didn't work. I give up lol, but I think you're right.
Message posted on 20 Jun 2024 11:02 PM
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Re: Disappearing shows from playlist
No luck I'm afraid
Message posted on 21 Jun 2024 08:28 AM
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Re: Disappearing shows from playlist
Which shows?
Please LIKE any responses you found helpful
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