Continue watching (Disney plus)

[Deedee36]

Has anyone else noticed Disney plus

skipping episodes on the continue watching rail on the Home Screen ie if playing say series 5 ep 3 when ep

3 is nearing the end play next episode count down timer will appear and ep

4 plays but continue watching shows ep 5 

[MartinV]

so I have just resubscribed to Disney+, And I'm catching up on 9-1-1, But whatever episode I am on, on the CW Rail It just tells me to watch next episode.. So when I'm watching episode 12, it doesn't reflect this on this CW Rail, Just shows watch next episode 13, then on ep 13, Tells me to watch episode 14. You also get no progress bar halfway through the episode you were actually watching.. 

This is very frustrating because you simply can't continue watching via CW Rail, You have to go into the app then continue watching the actual correct episode.

[Fothergill1]

Hi @MartinV .  Disney has only been included in the Continue Watching rail since Thursday (12th) so it may well just be a teething problem.  I would suggest sending an email to the Viewer Relations team at viewerR@sky.uk so that they are aware of the problem.

[MartinV]

Oh okay i wasn't aware of this. Thanks

[bert0477]

I sorted mine out this morning. 
  No issues in setup as I already had Disney and now via Sky I have it cheaper. 
 I have been watching a show on Disney today and it isn't showing up in Continue watching on Sky Glass. 

should it be? 

thanks 

[Sledgehammer1]

As per today's announcement from Sky Disney plus content should appear in the continue watching rail. Ive started the punisher and it's nowhere to be seen. Anyone else notice? 

Sky Stream customer in Ireland. 

[CoffeeDrinker]

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@Sledgehammer1 wrote:

As per today's announcement from Sky Disney plus content should appear in the continue watching rail. Ive started the punisher and it's nowhere to be seen. Anyone else notice? 

Sky Stream customer in Ireland. 

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Not seeing it yet either. Watched a full episode of The Simpsons from my TV Playlist (as opposed to opening the Disney+ app first and watching from there). Next episode isn't 8 Continue Watching.

Hopefully it'll be along soon, only the first day yet.

[Sledgehammer1]

My Disney Plus content isn't showing up on the continue watching rail at all. I flagged this here yesterday but it seems my post has been removed.

Sky Stream customer in Ireland. 

[Sledgehammer1]

Hi @KevNewMedia my Disney Plus content isn't showing up in the continue watching (it should as per Sky's release yesterday). Is this a known issue?

Sky Stream customer based in Ireland. 

[Fothergill1]

Hi @Deedee36  Interesting 🤔.  I watched series 22 Episode 11 of Greys Anatomy last night and today noticed that the CW rail was showing Episode 13 so as you have identified it had skipped episode 12.  I watched Episode 12 today so the CW rail is now showing correctly (E13).

Until I saw your post I didn't give it much thought assuming I had done something to cause the issue.

[Fothergill1]

Hi @Sledgehammer1  Your post has not been removed it is included in THIS thread (post 31).  You also posted again in the same thread about 20 minutes ago (post 117) 👍

[KevNewMedia]

Hi Everyone

Thank you for reporting this issue.

Can I ask what Disney profile you are using whilst trying to watch from the Continue Watching rail?  Is it the Primary/First profile that was set up, or secondary profiles?

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

[Deedee36]

@KevNewMedia I'm using the primary profile

[Sledgehammer1]

Thanks @KevNewMedia. It's my main profile. 

[Deedee36]

This seems to have been fixed,for me anyway,how's everyone else finding it this morning??