Changing broadband

[Julie20071]

I have sky tv with one puck, I was recently told by sky that my broadband wasn't reaching the speeds I pay for so I could end my contract early, so I'm now with ee for my broadband. Can I still receive the sky tv side and have ee broadband I want to buy more pucks but don't want to if I can't use my sky tv with ee

[SKY1992bf · Accepted solution]

@Julie20071  Sky stream will work with all isp providers providing your speed meets skys requirements for streaming content 

the more pucks you have (maximum of 6 allowed) the more the speed reduces 

[Padam_Padam]

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@Julie20071 wrote:

I have sky tv with one puck, I was recently told by sky that my broadband wasn't reaching the speeds I pay for so I could end my contract early, so I'm now with ee for my broadband. Can I still receive the sky tv side and have ee broadband I want to buy more pucks but don't want to if I can't use my sky tv with ee

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What speed are you receiving with EE broadband? Ideally you need a minimum of about 30Mbps for a single puck but using more pucks at the same time will suck bandwidth quite quickly. If you're on a fast 150Mbps+ FTTP connection then you should be OK though. 

Please be aware too, that you can't 'buy' pucks from Sky any more - they are always now loaned to you but you need to pay an activation fee of £39.95 per additional puck. You can purchase pucks from third party sellers from places such as eBay, but you run the risk of buying one which was not previously returned by a customer and Sky may deactivate it.  

[Julie20071]

Thank you. 

[Exiled-in-HH]

@Julie20071 

What speed did you get with Sky BB?

What speed are you getting with EE BB?

Both use Openreach to supply the BB ... so it would be interesting to know the difference🤔