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Discussion topic: Change to Favourites in SkyStream?

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This message was authored by PJB001 This message was authored by: PJB001

Change to Favourites in SkyStream?

Have Sky recently changed the number of programmes you can store in Favourites. ?

 

When we received puck in July we could store 99 channels but my wife has noticed that in the last couple of days she has "lost" a number of those originally saved and now there appears to be a limit of 49 only.

 

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This message was authored by GD1 This message was authored by: GD1

Re: Change to Favourites in SkyStream?

Posted by a Superuser, not a Sky employee. Find out more

@PJB001  Correct, the number has been reduced to 49.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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PJB001
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This message was authored by PJB001 This message was authored by: PJB001

Re: Change to Favourites in SkyStream?

Thanks

 

Shame there was no notification about this and I wonder what else they changed without notice..... certainly no fix for the ongoing lip sync debacle

 

How can I find out the latest software/firmware version for the Puck

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Change to Favourites in SkyStream?

Posted by a Superuser, not a Sky employee. Find out more

@PJB001 wrote:

Thanks

 

Shame there was no notification about this and I wonder what else they changed without notice..... certainly no fix for the ongoing lip sync debacle

 

How can I find out the latest software/firmware version for the Puck


https://www.sky.com/help/articles/sky-software-updates

 

Worth noting that the major version mentioned in that documentation will likely only be updated once a major version has been rolled out to the majoritt of customers. New software releases whether major or minor tend to get rolled out over a several week period to batches of units at a time.

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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Change to Favourites in SkyStream?

Have to agree @PJB001. It would be great to more transparency each time there is an update to let us all know what has been updated etc. 

 

Am awaiting my QS034 one

(Please Note: I am Neurodivergent )
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Change to Favourites in SkyStream?

Posted by a Superuser, not a Sky employee. Find out more

Only my opinion (and I know everyone's viewing habits are different!) but 49 favourite channels is enough for me. It doesn't take me that long to scroll through the entire channel list ....... 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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