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Discussion topic: Cannot speak to Sky

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This message was authored by: Melliew

Cannot speak to Sky

I am having a little difficulty in paying my Sky Glass and Streaming bill this month.  I have paid some of the bill, but cannot find a w ay of talking to Sky.   Their 'helpful' links are useless.    Their messages say if I don't contact they might disconnect my service, so how am I supposed to tell them that I can pay the remainder in a few days.   This is bad customer service.  The chatbot is not even worth talking about.

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This message was authored by: Melliew

Re: Cannot speak to Sky

In also don't have a Sky mobile or landline phone I can use. 

This message was authored by: SKY1992bf

Re: Cannot speak to Sky

Posted by a Superuser, not a Sky employee. Find out more

@Melliew  Are your services restricted 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: Melliew

Re: Cannot speak to Sky

I found a number for Customer Services on Google and now speaking to a very helpful man.

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